What to Do When There's No Sound Coming from the App
If the app's content is playing but there's no sound coming out, here are a few things to try:
- Make sure your phone isn't connected to bluetooth headphones that are somewhere nearby. Check your phone's Bluetooth settings to see if any devices are connected.
- Fully quit the app and relaunch it (see Force Quit for an Apple device or Force Stop for an Android device), then try playing the app again.
- Try completely powering down your device and then powering it back on and heading into the app to play content again. This usually resolves any sound issues in the app.
- If neither of those steps fixed it, try deleting and reinstalling the Happier Meditation app. After deleting, you can reinstall the app directly from the Apple App Store (for iPhone/iPad) or the Google Play store (for Android phones).
- Be sure to sign back into your same account so all your history and subscription will be there.
- You'll find all the steps in our Help Center articles: How To Tell What Address Your App Is Signed Into & Sign Into Happier Meditation With an Existing Account.
- Using credentials saved on your device is one good way to sign back into the same account.
- Any content downloaded to your device for offline use will be removed during this process.
- Be sure to sign back into your same account so all your history and subscription will be there.