Lock Screen Stops Meditation on Apple Devices
Does your meditation stop or pause after your iPhone or iPad screen goes dark and locks? We've got a fix for that!
This is due to another app trying to access audio in the background and it's controlled on the iPhone or iPad itself.
First, force quit all the open apps on your device.
- If you're not sure how to do that, read Apple's support article Close an app on your iPhone.
Doing this once usually fixes the issue permanently but if it happens again, please try repeating these steps.
If those steps don't solve it, try offloading and reinstalling the app. Offloading removes the app from your phone but leaves your personal data, like downloaded meditations. Try these steps to offload, then reload the app back onto your phone.
- Open your iPhone’s/iPad's Settings app.
- Tap General.
- Tap iPhone Storage/iPad Storage.
- Scroll through the list of apps on your device and tap Happier Meditation.
- On the next screen, tap Offload App in blue.
- Confirm your selection by tapping Offload App in the pop-up message at the bottom of your screen.
- Next, tap Reinstall App.
If you try these steps and you're still having trouble with the app or if you have any other questions, please email us at support@meditatehappier.com.